
🎵 Lesson Terms & Cancellation Policy
1. Payment & Booking
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Lessons must be paid for in advance, either termly or in agreed instalments.
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A confirmed booking secures your weekly slot in my timetable.
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Lessons are not secured without payment. Payment must be made at least 48 hours before the scheduled lesson, or by the first lesson of a block booking.
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If payment is not received by this time, your slot may be offered to another student.
2. Cancellations & Missed Lessons
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A minimum of 48 hours’ notice is required to cancel a lesson. Where notice is given, I will do my best to offer a rescheduled slot, subject to availability.
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Cancellations made with less than 48 hours’ notice will be charged in full and are not eligible for rescheduling.
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Lessons missed without any notice (no-shows) will also be charged in full and are not eligible for a makeup.
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If a student is more than 10 minutes late and I haven’t been informed, I will assume they are not attending. I may not be available to answer the door or proceed with the lesson after this time. The lesson will be treated as a no-show.
3. Rescheduling Policy
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Make-up lessons may be offered as a goodwill gesture, not a guarantee.
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If offered, the makeup must be arranged and taken within two weeks of the original missed lesson.
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Rescheduling is subject to my availability and may not always be possible during busy periods.
4. Refunds
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Refunds will not be issued for missed or cancelled lessons, regardless of reason, unless I cancel due to illness or exceptional circumstances.
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Please only book lessons if you are able to commit to the agreed time.
5. Teacher Absence
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In the rare case that I need to cancel a lesson, I will offer an alternative time or credit the lesson forward.
6. Mutual Respect
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I kindly ask that my time, energy and commitment to your learning is respected and valued. In return, I will always respect and value you and your musical journey.
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With mutual understanding and consistency, we can build a fantastic working relationship — and achieve some truly great things together.